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Privacy

1. We respect your privacy

Allinghams Removals respects your right to privacy and this policy sets out how we collect and treat your personal information.

“Personal information” is information we hold which is identifiable as being about you.

2. What personal information we collect

We may collect the following types of personal information from you:

  • name
  • address
  • phone number
  • fax number
  • information about the goods or services you have ordered
  • information from enquiries you have made
  • communications between us
  • credit card information
  • detailed information about the running of your business as required for our services

3. How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website or social media presence(s); and when we provide our services to you.

4. Use of your personal information

We use your information to provide our service(s) to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.

We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.

We will not under any circumstances sell or rent your information to a third party.

5. Security of your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

6. Access to your personal information

You can access, update or request the removal of your personal information by contacting us

7. Google Analytics Advertising Features

We utilise Google Analytics Advertising features to identify trends of people visiting our website. This information is an aggregate overview and does not allow us to correlate your personal viewing habits on our or other websites. This process is done utilising the Google Analytics cookie and / or DoubleClick cookie. If you wish to opt-out of Google Analytics’ please visit their currently available opt-outs here.

8. Security Policy

Your credit card details are transmitted through a secure, third party gateway which sends these details to the bank. All credit card details are protected using SSL (Secure Socket Layer) encryption and currency of transactions is in AUD only. Your credit card will be charged accordingly from Allingham’s Removals & Storage. However, your credit card details are not stored by Allingham’s Removals & Storage and will destroy or permanently de identify personal information if it is no longer needed for any purpose.

Allingham’s Removals & Storage recognises that your e-mail address and mobile phone number are confidential. We will not use or disclose your e-mail address and mobile phone number to any third party without your explicit consent, nor will you get any unsolicited bulk e-mail (also known as “spam”) with any commercial offers or advertisements, as a result of your registration of details with Allingham’s Removals & Storarge.

When you use this website, our Internet Service Providers record your visit and logs the following data for aggregate statistical purposes – server address, top level domain name (e.g. .com, .gov, .au, .uk etc.), date and time of visit, pages accessed, previous website visited and type of web browser and operating system used. This information together with any other feedback / information you provide us from time to time are used to continuously improve our service.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect service provider logs.

Your IP address is logged upon placing an order as part of our commitment to fraud prevention and security. Allingham’s Removals & Storarge will pass on any information related to suspected fraudulent activity to the appropriate authorities.

 

SSL Statement

 

Secure Sockets Layer, SSL, is the security technology for encrypting a link between a web server and a browser. All data passed between our web server and your browser remains private and secure.

 

Whenever you communicate with us on our payment pages, a small padlock appears in the URL bar of your browser as a sign that we are now engaging SSL. Another sign is that when you enter the secure area of the site, the address bar http:// is replaced by https:// (The ‘s’ stands for ‘Secure’).

 

Allingham’s Removals & Storarge takes reasonable steps to preserve the security of your personal information. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, Casa Bella currently uses 128-bit SSL encryption. If you are in a secure area of the website, your session will be terminated after 10-20 minutes of inactivity.

9. Policy Changes

Any changes to this privacy policy will be updated on this site.


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